Support — Buff Dads Club

Something not working, or not sure how something is meant to work? Email support@buffdads.club and a human will reply, usually within a day.

The quick answers

I can't sign in.

Use the email address on your membership. If the password isn't working, tap “Forgot password?” on the login screen and we'll send you a reset code.

I've changed email address.

Email us and we'll move your membership across. Don't create a second account — you'd lose your Rounds, your badges and your history.

I want to change or cancel my membership.

Membership is managed on the website rather than in the app. Email us and we'll sort it, or point you to the right place.

I want my account deleted.

You can do it yourself: Settings → Delete account, inside the app. It's permanent — your profile, posts, photos, badges and league history are removed and billing stops. If you just can't sign in, email us instead; you don't need to delete anything.

Something in the app looks wrong.

Tell us what you were doing and what you saw, and a screenshot if you have one. It helps more than you'd think.

What if it isn't for me?

Cancel anytime and you won't be charged again. If you need a hand, email support@buffdads.club.

The legal bits

Buff Dads Club is operated by Praxis Engines Ltd, a company registered in England & Wales, company number 17449691, registered office 4th Floor Office, 205 Regent Street, London W1B 4HB.

Privacy questions: dataprivacy@buffdads.club